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How It Works

Our safe and supportive respite service

We understand the importance of providing a safe and enabling respite stay for people who may need a break away from home, to learn new skills, increase friendships or to provide support for anyone who may face unique challenges in their lives.

Our team of competent, compassionate and diverse support staff are committed to fostering a sense of belonging, growth, and well-being for every person we support.

The five steps

1 - Initial Consultation and Assessment

We start by conducting a comprehensive initial consultation and assessment with the client and their family. This step allows us to understand the individual’s needs, preferences, medical history, and any specific requirements for their care.

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2 - Personalized Care Plan Development

Based on the assessment, our team develops a personalised care plan tailored to the client’s unique needs and goals. This plan outlines the services, activities, and support they will receive during their stay with us, ensuring their comfort and well-being.

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3 - Introduction to Our Facilities and Staff

We provide a guided tour of our facilities, introducing the client to their new surroundings and the friendly faces of our staff members. This step helps them feel comfortable and familiar with their environment, fostering a sense of security and belonging.

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4 - Transition Period and Adjustment Support

We understand that transitioning to a new environment can be challenging, especially for individuals requiring respite care. Our team offers dedicated support and assistance during this period, helping the client settle in smoothly and addressing any concerns or anxieties they may have.

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5 - Regular Communication and Review

Throughout the client’s stay, we maintain open and transparent communication with both the client and their family. We conduct regular reviews of the care plan, ensuring it continues to meet the client’s evolving needs and making any necessary adjustments to enhance their experience.

By following these steps, we strive to provide a seamless and supportive induction process, ensuring that every client feels valued, respected, and well-cared for during their time with us.

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Our Vision

Our vision is to provide high-quality, sustainable, specialist respite care services. Respite care services that ensure service users feel safe and supported, staff take a pride in, commissioners and service users choose, and stakeholder’s trust.

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Get in touch

If you have any further questions regarding our care services, or wish to discuss care options with our friendly team, please do not hesitate to contact us.