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Team Leader

Leadership, Support
Posted 7 months ago

Job Purpose

Provide effective day-to-day leadership to the staff team promoting the values, policies, and procedures of Oakwood Care Group

To work with the people that you are paid to support to enable them to lead independent and fulfilling lives when residing with us on a respite basis. This job description lists the main areas in which you will be expected to provide support. We may need to add more specific tasks to this based on the needs and wishes of the people. This supports their right to have control over their own lives. This role has 1-2 allocated supernumerary shifts per week.

Main Duties and Responsibilities


Devise effective support plans based on the needs, risks and wishes of the people we support and in co-production with them. Ensure these are updated at least monthly or as needs change.

Support the Registered Manager on rota planning and ensuring safe, effective staffing levels to support the people coming into the home for a period of respite.

Take the lead on each shift ensuring effective handovers, planning of the day-to-day activities and ensuring staff are following support plans and relevant policies and procedure

Take the lead on shift in response to any accidents or incidents ensuring that these are reported and relevant notifications have been raised or escalated to the Registered Manager

Monitor and oversee the interactions and performance and conduct of staff on duty and respond to poor or inappropriate practice.

Ensure that safeguarding concerns are reported to the Local Authority and liaise with the Registered Manager immediately in response to serious incidents

Provide effective supervision to support staff.

Contribute to the monitoring of mandatory training and address non-compliance with individual staff

Provide on call phone advice, guidance and support on a rota basis

Take the lead for the management of medication. Ensure that medication is administered in a timely fashion and ensure any medication errors or discrepancies are reported.

Liaise with relevant health professionals in relation to the people we support

Ensure support staff carry out monthly key worker meetings which are recorded with a clear trail of actions

Contribute to the safe recruitment of skilled and competent support staff

Ensure all new staff have an induction and regular meetings in their probation

Escalate concerns with staff performance, competency, and skills to the Registered Manager

Undertake key audits such as medication, hand hygiene, infection control and health and safety are carried out as per the audit schedule. Ensure actions from these audits are evidenced.

Ensure robust handovers are carried out between each shift.

Carry out any additional tasks or duties according to your team leader responsibilities and within your scope of competence


To support the person(s) to live the life they want to lead, make decisions, have as many choices about their lives as possible and be supported to take appropriate risks as agreed as part of their respite plan.

To make each day the best it can possibly be. – to maintain their existing skills and develop new ones.

To access facilities in the local community and take part in activities outside of their home. This may include appointments, religious and cultural activities, appointments and work and leisure activities.

To support people with cooking, shopping, and ensuring a clean home according to individual choices.

To support people to make informed decisions about their health and administer prescribed medication

Support with personal care (e.g. washing, bathing, shaving, going to the toilet) when required

To support people to achieve their ambitions as set out in their support plans.

To assist with the management of finances.

To take an active involvement in support plans and ensure these reflect the people we support.

Act as key worker for people ensuring that their experiences and quality of life are regularly reviewed.

You will be expected to:

Act as an ambassador for the service ensuring as a leader, you maintain professionalism and integrity at all times

As a leader in the service, you refrain from befriending staff or services users on social network sites

Treat the person(s) that you are paid to support with dignity and respect at all times,

Always act in the best interest of any person who may lack capacity.

Ensure that the safeguarding of the people we support is a priority at all times

Be aware of, and follow the procedure for, reporting any safeguarding concerns or incidents

Keep accurate records.

Attend training and ensure all mandatory training is up to date

Attend team meetings as required

Attend daily handovers ensuring that key information is always communicated to your colleagues

Co-operate and attend a yearly approval and supervisions.

Ensure the health, safety, and welfare of the people you support and your colleagues.

Embrace team working by ensuring effective and open communication for the benefit of the people we support

Drive car/people carrier if you are qualified to do so.

Undertake any other appropriate duties as required by the person(s) that you are paid to support or manage and that are appropriate to your grade.

Perform all duties in accordance with the organisations policies and procedures.

Be flexible to ensure that people are supported in a wide range of activities including bank holidays, weekends and evenings

Maintain the confidentiality of the people we always support

Work alternate weekends to ensure staff always have access to effective leadership.

Participate in night shifts as required.

This job description may be subject to review and change in consultation with the post holder. This is not an exhaustive list of duties, and you may be required to undertake any tasks relevant to your role and level of skills and competency.

Job Features

Job Category

Full Time, Permanent

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