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Support Worker

Posted 4 months ago

Job Purpose

Promote the mission statement and values of Oakwood Care Group providing safe, sound and supportive care and support.

To work with the people that you are paid to support to enable them to lead as independent and fulfilling lives as possible whilst in respite.  This job description lists the main areas in which you will be expected to provide support. We may need to add more specific tasks to this based on the needs and wishes of the people. This supports their right to have control over their own lives.

Main Duties and Responsibilities


Follow the individual support plans and risk assessments and ensure that changes to individual needs are escalated to the team leader/manager.

To support the person(s)  to live the life they want to lead, make decisions, have as many choices about their lives as possible and be supported to take appropriate risks.

To make each day the best it can possibly be. – to maintain their existing skills and develop new ones.

To access facilities in the local community and take part in activities outside of their home.  This may include appointments, religious and cultural activities, appointments and work and leisure activities.

To support people with cooking, shopping, and ensuring a clean home according to individual choices.

To support people to make informed decisions about their health and administer prescribed medication

Support with personal care (e.g. washing, bathing, shaving, going to the toilet) when required

To support people to  achieve their ambitions as set out in their support plans.

To assist with the management of finances.

To take an active involvement in support plans and ensure these reflect the people we support.

Act as a key worker for people ensuring that their experiences and quality of life are regularly reviewed.

Participate in daily handovers ensuring that you contribute key information related to the people we support, and share it.

Ensure that accidents, incidents and near miss events are recorded and escalated to the team leader/manager

Carry out any additional tasks or duties according to your support worker responsibilities and within your scope of competence.

You will be expected to:

Make safeguarding an absolute priority. Ensure that you report concerns, poor practice  or suspected abuse at all times.

Be a positive role model for the people we support at all times.

Act as an ambassador for the service ensuring as a support worker you maintain  professionalism and integrity at all times

As a paid support worker in the service, you refrain from befriending services users on social network sites

Treat the person(s) that you are paid to support with dignity and respect at all times,.

Always act in the best interest of any person who may lack capacity.

Be aware of, and follow the procedure for, reporting any safeguarding concerns or incidents

Keep accurate records.

Attend training and ensure all mandatory training is up to date

Attend team meetings as required

Attend daily handovers ensuring that key information is always communicated to your colleagues

Co-operate and attend a yearly approval and supervisions.

Ensure the health, safety, and welfare of the people you support and your colleagues.

Embrace team working by ensuring effective and open communication for the benefit of the people we support

Drive car/people carrier if you are qualified to do so.

Undertake any other appropriate duties as required by the person(s) that you are paid to support or management and that are appropriate to your grade.

Perform all duties in accordance with the organisation’s policies and procedures.

Be flexible to ensure that people are supported in a wide range of activities including bank holidays, weekends and evenings

Maintain the confidentiality of the people we support at all times Participate in alternative shifts as required to ensure safe staffing levels and the people coming into respite care.

This job description may be subject to review and change in consultation with the post holder. This is not an exhaustive list of duties, and you may be required to undertake any tasks relevant to your role and level of skills and competency.

Job Features

Job Category

Full Time, Permanent

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